Engaging Customer Experiences
Here’s an interesting Slideshare presentation I’ve just watched called “Digital Experience Design and the Digital Agency”.
Although agency-focused and aimed at designers, it’s a nice reference to people-driven, citizen-based marketing and how experience matters to engage an audience and create customer conversations… to get the brain juices flowing.
What can you extract from these 27 slides and adapt to your own business approach?
If you view this presentation on Slideshare, you can see it in full-screen mode.
11 February 2008 | Filed Under Customer Experience, Ideas and Trends
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